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FAQ

Q: What makes Tamqin Beauty different to other online retailers?

Tamqin Beauty is an Australian based and owned online store that combines top ethical brands from around the world that meet the requirements of being labelled 'ethical'. Being an Australian store, we guarantee quick response, quick delivery and 100% satisfaction on all products.

Q: How do I become a member of Tamqin Beauty?

Sign up using your email address and password to gain online access to our store.

Q: What is ethical products?

Ethical products are products that have been dealt with in a fair manner via fair trading, always putting the consumer first. Products that are considered ethical can be one or more of the following: Organic, Vegan, Cruelty Free or Halal.

Q: How are the products classified as halal?

The products classified as halal undergo specialised testing by their manufacturers in order to allow water to permit through the nail polish onto the nail, making it wudu friendly. Unlike everyday nail polish, these allow water and moisture to pass through. It is recommended that you apply only 2 coats of nail polish and wash for approximately 30 seconds to allow it to be water permeable.

Q: What ethical brands are featured in Tamqin Beauty?

Tamqin Beauty has partnered up with several brands such as Fresh Jagua, Tuesday In Love, Maya Cosmetics and 786 Cosmetics. More brands will be joining our team overtime.

Q: Do you ship internationally? 

Yes. We ship worldwide.

Q: How long does delivery take?

For Domestic deliveries we anticipate your delivery to be delivered between 5-10 working days and international shipping to be approx 20-25 working days.

Q: If I made an error with my order, what do I do?

Contact us on info@tamqin.com within 12 hours with your order number and the correction and we will correct and reconfirm your order.

Q: If I had any questions relating to a specific brand, where can I search for answers?

You can view the brand's website or contact us with your query on info@tamqin.com

Q: If I want to return a product, what do I need to do?

Please refer to the 'Returns' page.